Privacy Policy

 Effective Date: 31 - 07 - 25

1. Introduction

At Enthelot Studio, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website, services, and communication channels.

We design, develop, and maintain digital products and creative assets for clients across industries. This Privacy Policy applies to all users of our services, including clients, partners, and website visitors.

2. Information We Collect

We may collect the following types of information:

A. Personal Identification Information:

  • Full name

  • Email address

  • Phone number

  • Physical address (when required for billing or shipping)

  • Company name (if applicable)

B. Project or Service-Related Information:

  • Service preferences

  • Business goals and requirements

  • Brand assets and content you voluntarily provide

C. Technical and Usage Information:

  • IP address

  • Browser type

  • Pages visited on our site

  • Referring website URLs

D. Payment Information:

  • We do not store payment card details. All payments are processed securely through third-party payment gateways (e.g., M-Pesa, PayPal, etc.).

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Deliver services you’ve requested

  • Set up your client dashboard or account (if applicable)

  • Process billing and project transactions

  • Improve our website, services, and user experience

  • Send project updates, invoices, or promotional offers (if you opt-in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Secure servers and encryption protocols

  • Regular security updates

  • Strict access control to sensitive project files

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Client Accounts and Storage

Clients who sign up for Enthelot accounts may store digital assets, including logos, motion graphics, or completed web projects.

Storage Plans:

  • 200MB: Ksh 2,000/year

  • 500MB: Ksh 3,000/year

  • 2GB: Ksh 5,000/year

Stored files can be accessed by logging into the client portal. We are not liable for expired subscriptions or unretrieved files after the term ends.

6. Cookies and Tracking

Our website uses cookies to:

  • Understand user behavior and improve navigation

  • Track visitor engagement and analytics

  • Enable certain features and security layers

By using our website, you agree to the use of cookies. You may disable cookies in your browser settings at any time.

7. Third-Party Services

We may integrate third-party services (e.g., Google Analytics, payment gateways, WhatsApp messaging). These services operate under their own privacy policies and we encourage you to review them.

If you host your website or services with a third-party hosting provider, we are not responsible for the data security, availability, or privacy practices of those platforms.

8. Legal Disclosure

We may disclose personal information when required by law or in the good-faith belief that such action is necessary to:

  • Comply with legal obligations

  • Protect and defend the rights or property of Enthelot Studio

  • Investigate or prevent potential fraud or abuse.

9. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask for data correction or deletion

  • Withdraw consent to data usage at any time

To make such a request, email us at: info@enthelotstudio.co.ke

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, contact us:

Enthelot Studio
www.enthelotstudio.co.ke
Phone: +254 722 33 09 54